We are committed to protecting your privacy and ensuring that any personal information you
provide to us is kept confidential and secure in accordance with the Privacy Act 1988 (Cth) and other
applicable privacy laws and regulations where applicable. This Privacy Statement describes our
policies and practices regarding the collection, use, and disclosure of your personal information, and
how we maintain the quality and security of your personal information.
Collection of Personal Information
We collect personal information from you when you visit our website or mobile application,
registering your personal information to gain access to our suite of RTSA applications, reports and
our newsletter. We collect the information you provide to us, which may include: your name, email
address, phone number, date of birth, email address, phone number, physical address and other
contact information.
Why we collect and how we use your information
We use your personal information we collect to provide you with the products and services you have
requested, to respond and to assist you with completing your onsite evaluations, estimations and
reporting, and to send you information about our products and services that may be of interest to
you. We may also use your personal information to improve our website and the products and
services we offer.
What if you do not provide your personal information
You do not have to provide us with your personal information. However, for us to be able to provide
our product or service to you, it is a fundamental requirement of the application to have some of
your personal information. If you do not provide this, we may not be able to provide you with our
product or service.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without
your consent, except as required by law or as necessary to provide you with the products and
services you have requested. We may share your personal information with trusted third-party
service providers who assist us in operating our website and mobile application and providing our
products and services.
Security
We take reasonable measures to protect your personal information from unauthorized access, use,
or disclosure. We use a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible
for the privacy practices or content of these third-party websites.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time by posting a new version on our website.
You should check this page periodically to ensure that you are familiar with any changes.
Disclaimer – General
By using our website or mobile application, you agree that you are doing so at your own risk. We
make no guarantees or warranties about the accuracy, completeness, or suitability of the
information, products, or services provided on our website or mobile application. We are not liable
for any damages or losses that may arise from the use of our website or mobile application.
We make every effort to ensure that our website and mobile application is up-to-date and free of
errors, viruses, or other harmful components. However, we cannot guarantee that our website or
mobile application will be uninterrupted, virus free or error-free.
We do not endorse, guarantee, or assume any responsibility for any third-party products, services, or
information that may be advertised or linked to on our website or mobile application. We are not
responsible for any content or information that may be found on external websites linked to from
our website or mobile application.
You are solely responsible for any decisions you make based on the information, products, or services
provided on our website or mobile application. We recommend that you do your own research and
seek professional advice before making any decisions or taking any actions based on the information,
products, or services provided on our website or mobile application.
We reserve the right to modify, suspend, or terminate our website or application at any time without
notice. We are not liable for any damages or losses that may arise from the modification, suspension,
or termination of our website or application.
Disclaimer – Estimating Platform
Our estimating platform is provided as a guide only and is intended to give you a general idea of the
costs associated with various products and services. We make no guarantees or warranties about the
accuracy, completeness, or suitability of the information provided in our cost database.
The line items costs listed in our estimation platform are based on industry averages and are subject
to change. We cannot guarantee that the costs listed in our cost database will be accurate or up to
date at the time of your use, you therefore have the opportunity to customise the rate cards per your
material and labour costs for your location.
By managing your own item costs and line items within the estimating platform, you can ensure that
that you are using the most accurate and up-to-date information available. You should also consider
any regional differences in material costs, as costs can vary significantly depending on the location of
the project.
The use of indices for metro and regional areas can also be helpful in adjusting material costs to
reflect changes in the market. These indices provide a way to track changes in material costs over
time and can be used to adjust the baseline costs in the database accordingly. It is essential for
contractors to stay informed and up-to-date on material costs in their area to ensure that their
estimates are accurate and that their projects are financially viable.
We recommend that you do your own research and seek professional advice before making any
decisions or taking any actions based on the information provided in our estimation platform. The
costs associated with a particular products or services may vary depending on several factors,
including location, availability, and quality.
We are not responsible for any damages or losses that may arise from the use of our estimating
platform or reliance on the information provided therein. We are not liable for any errors, omissions,
or inaccuracies in our estimating platform. Our platform is used as a tool to assist you, and the
outcome, reports and results can be influenced by human error.
We reserve the right to modify, suspend, or terminate our estimating platform at any time without
notice. We are not liable for any damages or losses that may arise from the modification, suspension,
or termination of our cost database.
If you have any questions about this disclaimer, please see our contact information below
How to access and correct your personal information
If you wish to make a request to access and/or correct your personal information we hold about you,
you should make a request in writing by contacting us. We will endeavour to respond to you within
28 days.
Enquiries and Complaints
For any enquiries or complaints about how we handle, process or manage your personal information,
you can contact us at admin@realtimesiteassessments.com Please allow 28 days for us to respond. It
will not always be possible to resolve a compliant to everyone’s satisfaction. If you are not satisfied
with our response, you have the right to contact the Office of Australian Information Commissions at
www.oaic.gov.au
Contact Information
If you have any questions about this Privacy Statement, please contact us at
admin@realtimesiteassessments.com
If you intend on sending marketing, you should also include:
Marketing Communication
We may send you direct marketing communications and information about our services,
opportunities, or events that we consider may be of interest to you. These communications may be
sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws,
such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing
communications by any of those methods. If you indicate a preference for a method of
communication, we will endeavour to use that method whenever practical to do so. You may opt-out
of receiving marketing communications from us at any time by emailing us directly and requesting to
“unsubscribe'' from further communications.
